Frequently Asked Questions
Everything you need to know about our handcrafted home collections.
Are your ceramics and glassware dishwasher safe?
Most of our ceramics are dishwasher safe, however, pieces with gold or silver luster require gentle hand washing to preserve the metallic finish. We recommend checking the specific care instructions provided with each product.
Do you offer international shipping?
Yes, Gunia Project ships worldwide. Shipping costs and delivery times vary depending on your location and are calculated automatically at checkout.
How are the products packaged for shipping?
We use specialized, eco-friendly protective packaging to ensure that fragile items like ceramics and glass arrive safely. Each order also includes our signature branded wrapping, making them perfect for gifting.
What is your return policy?
We accept returns within 14 days of receipt, provided the items are in their original condition and packaging. Please note that custom-made or personalized items are non-refundable.
Are the products handmade?
Yes, every Gunia Project item is handcrafted by skilled artisans. Because of this artisanal process, slight variations in color, shape, and pattern may occur, making every piece unique.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, and secure bank transfers.